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Course introduction:
Master the art of professional conduct with our Essentials of Business Etiquette and Protocol course. Improve your corporate presence, refine interpersonal skills, and navigate business settings with confidence. Join us to unlock the keys to success in the corporate world.
Course designed for:
This course is designed for professionals seeking to enhance their business expertise and interpersonal diplomacy.
Course outlines:
- Fundamentals of Business Etiquette and Protocol:
- Understanding key definitions and concepts.
- Embracing guiding principles for professional conduct.
- Importance in Business:
- Recognizing the significance of etiquette and protocol.
- Crafting a favorable corporate image through manners.
- Effective Communication:
- Mastering communication principles and levels.
- Overcoming barriers and fostering cross-cultural understanding.
- Personal and Professional Conduct:
- Upholding universal behavior expectations.
- Managing difficult personalities and formal occasions.
- International Protocol:
- Navigating customs, cultures, and best practices.
- Strategic planning for VIP occasions and official visits.
- Etiquette in Communication:
- Practicing phone, meeting, and email etiquette.
- Understanding titles, addressing, and gift exchanges.
- Administrative Protocol:
- Handling flags, anthems
Methodology:
Enclosures and Fees:
Timing :
