Developing Communication, Competencies with Stakeholders Leadership Communication Skills in the Digital Age

Objectives
By the end of this training course, you will be able to:

• - Describe ways to eliminate barriers to effective communication.
• - Understand the advantages and disadvantages of digital communication.
• - Assess the latest research on how to make digital communication effective.
• - Distinguish between fact and fiction about digital communication.
• - List ways to personally improve communication skills.

Course designed for:

• - All Leaders, Supervisors, Team Leads, and Managers
• - Human Resources Staff.
• - Public Relations Professionals.
• - Marketing Personnel.

Course outlines
Day 1:

• - The psychology of communication
• - Different ways to communicate electronically and in-person
• - The dangers of digital communication
• - Communication barriers and how to overcome them
• - Restricting PowerPoint to enhance communication.

Day 2:

• - Recognizing e-communication advantages and disadvantages
• - Online meetings – avoiding “Zoom Fatigue.”
• - Instant messaging, podcasts, and blogs
• - Corporate websites – are they still relevant?
• - e-Communication barriers and how to overcome them

Day 3:

• - Communication starts with the eyes.
• - Neuro-scientific communication – the role of the brain image
• - Our brain cannot cope with too much information.
• - Multi-tasking – does it work?
• - The impact of emotions on behaviour

Day 4:

• - Communicating across cultures – the science
• - Communication is not all about body language.
• - Turning off your smartphone can make you work better.
• - Why do people troll and what to do about it?
• - The latest exciting brain studies

Day 5:

• - Impact of Proper talk.
• - Understanding other generations and value different cultures.
• - Communication across generations
• - Avoiding ‘groupthink’ in decision making
• - Personal action planning

Methodology:

• - Presentation.
• - Discussion.
• - Brain Storm.
• - Pre and after evaluation.
• - Role Play.
• - Techniques.
• - Work group.
• - Case study.

Enclosures and Fees:

• Course fee: $3000.
• - Customized program design flexibility to meet your trainees' specific needs.
• - High quality Training Material.
• - Professional Trainers.
• - Well Equipped Training Halls.
• - 5 Stars Buffet (Breakfast and Lunch).
• - Complementary refreshments, Coffee, Tea throughout the training day.
• - Ability to arrange Hotel booking for the Trainees whenever needed.

Timing :

• 08:00 - 10:00 First Session
• 10:00 - 10:15 Breakfast
• 10:15 - 12:30 Second Session
• 12:30 - 13:30 Lunch and Prayers
• 13:30 - 15:00 Last Session